PRIVACY
Privacy Policy
Last updated September 4, 2026
This Privacy Policy explains how Keepsake Bloom (“we”, “us”) collects, uses and protects information when you visit keepsakebloom.com or place an order.
01Information we collect
When you place an order we collect the details needed to fulfil it: your name, email address, shipping and billing address, and phone number where provided.
We may also collect information you choose to share through our contact form, such as a message or order number.
Like most online stores we use cookies and similar technologies to remember your cart, understand how the site is used and improve performance.
02How we use your information
We use your information to process and deliver orders, provide customer support, and keep you informed about your purchase.
With your consent we may send occasional updates about new seasonal collections. You can unsubscribe at any time.
We never sell your personal information.
03Payments and security
Checkout is handled securely by Shopify. We do not store your full card number on our own servers.
Your payment details are processed by Shopify Payments and other trusted providers in accordance with their own privacy and security practices.
04Sharing your information
We share information only with service providers who help us operate the store — for example shipping carriers, payment processors and email providers — and only to the extent needed to provide our services.
We may disclose information where required by law or to protect our rights.
05Your rights
Depending on where you live you may have the right to access, correct or delete the personal information we hold about you, or to object to certain processing.
To make a request, email us at hello@keepsakebloom.com. We will respond within the timeframes required by applicable law.
06Data retention
We keep order records for as long as necessary to fulfil our obligations, including accounting and tax requirements, and delete or anonymise them when they are no longer needed.
07Children’s privacy
Our store is not directed to children under 13, and we do not knowingly collect personal information from them.
08Contact
keepsakebloom.com is operated by TRADEPATH LIMITED, with its registered office at UNIT 2, 8/F, ON TIN CENTRE, 1 SHEUNG HEI STREET, SAN PO KONG, KOWLOON, HONG KONG.
Questions about this policy or your data can be sent to hello@keepsakebloom.com.